Yes, when your order ships you will receive an email containing the tracking number to track your shipment.
Not if you are in Italy or in a country in the EU. If you have had your order delivered outside of these countries there may be duties and customs not dependent on our will that are normally paid to the courier.
In these cases, we recommend that you inquire before placing an order with DTG’s ecommerce.
Certainly, you will find the option before finalizing and paying the order.
When you place an order you will receive a summary email. Immediately check that all your details are correct and if so contact us immediatelyand we will try to help you.
Shipping orders are not handled directly by us but we suggest you contact us as soon as possible and we will try to help you. Please note, however, that the general terms and conditions of sale apply in this case.
We’re sorry, but it’s currently not possible to place a phone order.
Contact us directly.
Of course! Put the products in the cart, check out, select that you are a partner and in the notes enter your VAT number.
If you forget it, no problem, when we prepare the invoice we will contact you.